Waiting List Management and Move In Procedures
In this session, the instructor will outline general parameters owners must follow when managing waiting lists to ensure required eligibility information is captured, applicant selection procedures are followed, and all Fair Housing regulations are adhered to. Participants will learn how waiting list information plays a direct role in the development of future marketing plans and how to maintain this crucial document in a secure manner that is audit-friendly and transparent. We will discuss the pros and cons of manual versus digital waiting lists, when and how to close your waiting list, and how to include notes that clearly explain your applicant unit assignments. Real world scenarios will test participant understanding of fundamental concepts related to preferences and offer rejections. Don’t minimize the important role waiting list management plays in Fair Housing and Section 504 obligations.