Nail the Interview: Ask Smarter, Listen Better
Calling all new staff involved in move-in and recertification interviews—this session is your launchpad to success! A well-executed interview doesn’t just gather information—it streamlines the entire certification process, saving managers time, stress, and costly delays.
How sharp is your interview process? Are your application and recertification forms up-to-date and fully compliant, or are they due for a refresh? Are you asking the right questions the first time, or finding yourself chasing down missing details days later?
In this dynamic, hands-on class, you’ll learn how to fine-tune your interviewing techniques, ask smarter questions, and confidently support your income determinations—all while conducting faster, more effective interviews. Don’t miss this opportunity to boost your confidence and efficiency from Day One!
In this class, you will learn how to fine tune your interviewing skills and support your final income determinations during an efficient interview. Please note, if necessary clarifications are released by HUD in advance of this series, materials might be updated to reflect HOTMA.
